Shipping Information
Some things to know about shipping:
If you have any questions, please contact me at [email protected].
- I ship insured USPS First Class mail from Georgia, USA.
- Items ship within 3-5 business days unless they are customized or made-to-order.
- Please contact me in advance if you need something expedited, and be prepared to pay any extra costs.
- Walrus ivory CANNOT be shipped outside the US for legal reasons. If you have purchased a fossil walrus ivory piece and don't live in the US, you will be refunded. Thanks for keeping walruses safe!
- International packages average 2-6 weeks for delivery, depending on customs and your postal system. I'm not responsible for packages held at customs or any customs fees.
If you have any questions, please contact me at [email protected].
Refund Policy
Non-custom items can be returned or exchanged as follows: Contact me to inform me of your need, and return your purchased item(s) within 14 days for a full refund. Items postmarked after 14 days can be exchanged, but not refunded.
Custom designs or items that were significantly changed for you are non-refundable.
If you have any questions, please contact me at [email protected] prior to returning your item and let's see what options we have for your specific situation.
Custom designs or items that were significantly changed for you are non-refundable.
If you have any questions, please contact me at [email protected] prior to returning your item and let's see what options we have for your specific situation.